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ISO/TS 19384:2026

Service excellence — Guidance for the application of digital approaches to achieve service excellence

Standard Details

This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches.

This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.

General Information

Status : Published
Standard Type: Main
Document No: ISO/TS 19384:2026
Document Year: 2026
Pages: 25
Edition: 1

Life Cycle

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ISO/TS 19384:2026
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