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ISO 21902:2021

Tourism and related services — Accessible tourism for all — Requirements and recommendations

Standard Details

This document establishes requirements and provides guidelines for “accessible tourism for all” with the aim of ensuring equal access and enjoyment of tourism by the widest range of people of all ages and abilities.

This document provides information on the key aspects of policy making, strategy, infrastructure, products and services and is addressed to all stakeholders involved in the tourism supply chain, whether from the public or private sector. It applies at local, regional, national and international levels.

NOTE       Stakeholders include, but are not limited to, public administrations, accommodation services, catering and restaurant services, transport, tour operators and travel agencies, MICE and leisure activities, as well as service providers from other economic sectors related to tourism, travel and destination management, including their contractors and suppliers.

General Information

Status : Published
Standard Type: Main
Document No: ISO 21902:2021
Document Year: 2021
Pages: 81
Edition: 1
  • Section Volume:
  • ISO/TC 228. Tourism and related services
  • ICS:
  • 03.200.01 Leisure and tourism in general *Including outdoor events management, tourist information offices, tourism services, hotels, etc.

Life Cycle

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ISO 21902:2021
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