ISO 9001:2015

Quality management systems — Requirements

Standard Details

ISO 9001:2015 specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.

General Information

Status : Published

Standard Type: Main

Document No: ISO 9001:2015

Document Year: 2015

Pages: 29

Edition: 5

Section Volume:
ISO/TC 176/SC 2. Quality systems

ICS:
03.100.70 Management systems *Standards included in this sub-group shall also be included in other groups and/or sub-groups according to their subject *Including environmental management systems (EMS), road traffic management systems, energy management systems, hea
03.120.10 Quality management and quality assurance