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Status : Active
Standard Type : Main
Document No : ISO 10009 : 2024
Document Year : 2024
Pages : 58
Edition : 1
Section Volume : Supporting technologies (ISO/TC 176/SC 3.)
This document gives guidance on the selection and application of tools that can be used in a quality management system to:
a) characterize a process or a variable;
b) facilitate problem solving;
c) highlight areas for improvement;
d) improve effectiveness.