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Status : Active
Standard Type : Main
Document No : ISO 10004:2018
Document Year : 2018
Pages : 35
Edition : 2
Section Volume : Supporting technologies (ISO/TC 176/SC 3.)
This document is intended for use by any organization regardless of its type or size, or the products and services it provides. The focus of this document is on customers external to the organization.
NOTE Throughout this document, the terms "product" and "service" refer to the outputs of an organization that are intended for, or required by, a customer.