CSA ISO/IEC 13872:04 (R2024)

CSA Preface Standards development within the Information Technology sector is harmonized with international standards development. Through the CSA Technical Committee on Information Technology (TCIT), Canadians serve as the Canadian Advisory Committee (CAC) on ISO/IEC Joint Technical Committee 1 on Information Technology (ISO/IEC JTC1) for the Standards Council of Canada (SCC), the ISO member body for Canada and sponsor of the Canadian National Committee of the IEC. Also, as a member of the International Telecommunication Union (ITU), Canada participates in the International Telegraph and Telephone Consultative Committee (ITU-T). This Standard supersedes CAN/CSA-ISO/IEC 13872-97 (adoption of ISO/IEC 13872:1995). This International Standard was reviewed by the CSA TCIT under the jurisdiction of the Strategic Steering Committee on Information Technology and deemed acceptable for use in Canada. (A committee membership list is available on request from the CSA Project Manager.) From time to time, ISO/IEC may publish addenda, corrigenda, etc. The CSA TCIT will review these documents for approval and publication. For a listing, refer to the CSA Information Products catalogue or CSA Info Update or contact a CSA Sales representative. This Standard has been formally approved as a National Standard of Canada by the Standards Council of Canada. Scope This International Standard specifies the supplementary services Call Forwarding Unconditional (CFU), Call Forwarding Busy (CFB), Call Forwarding No Reply (CFNR) and Call Deflection (CD), which are applicable to various basic services supported by Private Integrated Services Networks (PISN). Basic services are specified in ISO/IEC 11574. SS-CFU, SS-CFB and SS-CFNR are supplementary services which apply during call establishment providing a diversion of an incoming call to an other destination. SS-CD is a supplementary service which allows a served user to respond to an incoming call by requesting redirection of that call to another number specified in the response. Supplementary service specifications are produced in three stages, according to the method described in ETS 300 387. This International Standard contains the stage 1 and stage 2 specifications of the Call Diversion supplementary services. The stage 1 specifications (clauses 6, 7, 8 and 9) specify the supplementary services as seen by users of PISNs. The stage 2 specification (clause 10) identifies the functional entities involved in the supplementary services and the information flows between them.